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Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting
May 2006
Index
1
2
...
203
204
205
206
207
208
Avaya Call Management System
1
Contents
3
Contents
4
Intended users
10
Overview
10
Conventions and terminology
11
Reasons for reissue
12
Related documentation
14
Software documents
15
Hardware documents
15
Call Center documents
16
Avaya CMS upgrade documents
16
Documentation Web sites
18
Installation
19
Preparing for installation
20
System precautions
21
Required tools
22
Electrical specifications
22
Physical specifications
23
Service access specifications
23
Environmental specifications
24
● Parts list on page 26
25
● Computer layout on page 28
25
● Hardware options on page 33
25
● Rack mounting on page 34
25
Parts list
26
Features
27
Physical labeling
27
Software check
27
Computer layout
28
Front panel
30
Back panel - V880
31
Back panel - V890
32
Hardware options
33
Rack mounting
34
Setting up power
35
Peripheral connectivity
36
Installation
38
Connecting the switch link
40
● Slot 1 has a graphics card
45
Disconnected
47
Maintenance
49
Precautions
50
Rear panel - V880
52
Rear panel - V890
53
To turn off the computer:
54
To turn on the computer:
55
Using an ESD wrist strap
59
Maintaining PCI cards
60
PCI card configuration
61
V880 PCI card configuration
62
V890 PCI card configuration
63
HSI/P X.25 interface card
64
Removing a hot-plug PCI card
68
Replacing the graphics card
74
Replacing SCSI cards
79
Replacing an HSI/P card
83
Adding a second HSI/P card
93
Required references
98
Replacing disk drives
98
Maintenance
100
Maintaining disk drives
101
Replacing both boot disks
105
Setting up the disk drives
109
Partitioning disk drives
109
Disk partition values
110
Adding disk drives (optional)
116
Replacing the DVD drive
119
9. Remove the front cover
120
IDE jumpers
122
SCSI jumpers
122
Maintaining tape drives
124
Cleaning the tape drive
125
TPNC8421
127
Maintaining CPU/Memory boards
134
Shutting down the system
136
Removing a CPU/Memory board
137
Replacing memory
138
Installing a CPU/Memory board
140
Restarting the system
143
Replacing a power supply
145
Troubleshooting
149
Using the remote console
150
Troubleshooting
152
Using the prtdiag command
158
Using the cfgadm command
164
System messages
165
OpenBoot PROM firmware tests
166
Test descriptions
167
Probing disk drives
168
OpenBoot diagnostic tests
172
POST diagnostic messages
175
Diagnosing status indicators
177
PCI slot status indicators
179
Disk drive status indicators
182
Tape drive status indicators
184
Prerequisites
185
Using SunVTS
185
Device 0 ( Primary Master )
189
Device 1 ( Primary Slave )
189
Not Present
189
Troubleshooting tape drives
190
Recovery procedures
193
Loss of power
194
Turning off the computer
195
Probe command warnings
196
Resetting a device alias
198
Remote console port problems
200
Glossary
203
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