Sun Microsystems V880 User Manual Page 146
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- TROUBLESHOOTING
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Maintenance
146 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006
4. Loosen the two captive Phillips screws securing the power supply to the system rear
panel. See the following figure.
5. Pull the power supply out from its bay. Use one hand to pull the power supply out while
using the other hand to support the power supply as it is removed from the system.
!
Important:
Important: When hot-swapping a power supply, do not disengage and reengage the supply
in rapid succession. Rapid seating and unseating of power supplies will result in
false error conditions.
6. After removing a supply, wait for an acknowledgement message on the system console
before installing a new supply. Otherwise, the environmental monitoring software will not
recognize the new device, and false error conditions will result.
- Avaya Call Management System 1
- Contents 3
- Contents 4
- Intended users 10
- Overview 10
- Conventions and terminology 11
- Reasons for reissue 12
- Related documentation 14
- Software documents 15
- Hardware documents 15
- Call Center documents 16
- Avaya CMS upgrade documents 16
- Documentation Web sites 18
- Installation 19
- Preparing for installation 20
- System precautions 21
- Required tools 22
- Electrical specifications 22
- Physical specifications 23
- Service access specifications 23
- Environmental specifications 24
- ● Parts list on page 26 25
- ● Computer layout on page 28 25
- ● Hardware options on page 33 25
- ● Rack mounting on page 34 25
- Parts list 26
- Features 27
- Physical labeling 27
- Software check 27
- Computer layout 28
- Front panel 30
- Back panel - V880 31
- Back panel - V890 32
- Hardware options 33
- Rack mounting 34
- Setting up power 35
- Peripheral connectivity 36
- Installation 38
- Connecting the switch link 40
- ● Slot 1 has a graphics card 45
- Disconnected 47
- Maintenance 49
- Precautions 50
- Rear panel - V880 52
- Rear panel - V890 53
- To turn off the computer: 54
- To turn on the computer: 55
- Using an ESD wrist strap 59
- Maintaining PCI cards 60
- PCI card configuration 61
- V880 PCI card configuration 62
- V890 PCI card configuration 63
- HSI/P X.25 interface card 64
- Removing a hot-plug PCI card 68
- Replacing the graphics card 74
- Replacing SCSI cards 79
- Replacing an HSI/P card 83
- Adding a second HSI/P card 93
- Required references 98
- Replacing disk drives 98
- Maintenance 100
- Maintaining disk drives 101
- Replacing both boot disks 105
- Setting up the disk drives 109
- Partitioning disk drives 109
- Disk partition values 110
- Adding disk drives (optional) 116
- Replacing the DVD drive 119
- 9. Remove the front cover 120
- IDE jumpers 122
- SCSI jumpers 122
- Maintaining tape drives 124
- Cleaning the tape drive 125
- TPNC8421 127
- Maintaining CPU/Memory boards 134
- Shutting down the system 136
- Removing a CPU/Memory board 137
- Replacing memory 138
- Installing a CPU/Memory board 140
- Restarting the system 143
- Replacing a power supply 145
- Troubleshooting 149
- Using the remote console 150
- Troubleshooting 152
- Using the prtdiag command 158
- Using the cfgadm command 164
- System messages 165
- OpenBoot PROM firmware tests 166
- Test descriptions 167
- Probing disk drives 168
- OpenBoot diagnostic tests 172
- POST diagnostic messages 175
- Diagnosing status indicators 177
- PCI slot status indicators 179
- Disk drive status indicators 182
- Tape drive status indicators 184
- Prerequisites 185
- Using SunVTS 185
- Device 0 ( Primary Master ) 189
- Device 1 ( Primary Slave ) 189
- Not Present 189
- Troubleshooting tape drives 190
- Recovery procedures 193
- Loss of power 194
- Turning off the computer 195
- Probe command warnings 196
- Resetting a device alias 198
- Remote console port problems 200
- Glossary 203
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