Sun-microsystems Sun Fire V20z User Manual

Sun Microsystems, Inc.www.sun.com Submit comments about this document at: http://www.sun.com/hwdocs/feedback Sun Fire ™ V20z Server User Guide Par

x Sun Fire V20z Server User Guide • March 2004 Contacting Sun Technical Support If you have technical questions about this product that are not answe

C-2 Sun Fire V20z Server User Guide • March 2004C.1 diags cancel tests C.1.1 CommandAccess: AdministratorsDescription: Cancels one or more diagnostic

Appendix C Diagnostics Commands C-3C.1.3 diags get stateC.1.3.1 CommandAccess: AdministratorsDescription: Returns the state of the platform diagnostic

C-4 Sun Fire V20z Server User Guide • March 2004C.2 diags get testsC.2.1 CommandAccess: AdministratorsDescription: Returns data describing the diagnos

Appendix C Diagnostics Commands C-5C.3 diags run testsC.3.1 CommandAccess: AdministratorsDescription: Submits one or more diagnostic tests for executi

C-6 Sun Fire V20z Server User Guide • March 2004The following data displays after a test is run: Submitted Test Name Test Handle Test Result (for

Appendix C Diagnostics Commands C-7C.4 diags start C.4.1 CommandAccess: AdministratorsDescription: Starts the service processor and platform diagnosti

C-8 Sun Fire V20z Server User Guide • March 2004C.5 diags terminate C.5.1 CommandAccess: AdministratorsDescription: Terminates all diagnostics tests a

1-1 CHAPTER 1 Introduction to the Sun Fire V20z Server The Sun Fire V20z server is an AMD Opteron™ processor-based enterprise-class 1U 2P server. Th

1-2 Sun Fire V20z Server User Guide • March 2004 1.1 Applications The Sun Fire V20z server is ideal for the following applications: Web or applicat

Chapter 1 Introduction to the Sun Fire V20z Server 1-3 1.3 Server Management Strong server management capabilities are crucial to maintaining mission

1-4 Sun Fire V20z Server User Guide • March 2004 1.4 Hardware System Orientation Prior to performing any service procedures, become familiar with the

Chapter 1 Introduction to the Sun Fire V20z Server 1-5 FIGURE 1-2 depicts the back panel of the Sun Fire V20z server: FIGURE 1-2 Back Panel 1.4.2 O

1-6 Sun Fire V20z Server User Guide • March 2004 TABLE 1-2 shows the operator panel buttons that are used to navigate through the menu options.The B

Chapter 1 Introduction to the Sun Fire V20z Server 1-7 TABLE 1-3 lists the operations you can perform from the operator panel: TABLE 1-3 Operator

1-8 Sun Fire V20z Server User Guide • March 2004 Dump SP Invokes the Troubleshooting Dump Utility (TDU) which captures the following information and

Chapter 1 Introduction to the Sun Fire V20z Server 1-9 1.4.3 Front and Back Panel LEDs TABLE 1-4 describes the LEDs on the front panel of the Sun Fi

PleaseRecycle Copyright 2004 Sun Microsystems, Inc., 4150 Network Circle, Santa Clara, California 95054, U.S.A. All rights reserved.Sun Microsystems,

1-10 Sun Fire V20z Server User Guide • March 2004 1.4.4 System Components FIGURE 1-3 shows the locations of the components inside the Sun Fire V20z

Chapter 1 Introduction to the Sun Fire V20z Server 1-11 1.5 Ship Kit The Sun Fire V20z server is supplied with the components shown in Table 1-6. 1.

1-12 Sun Fire V20z Server User Guide • March 2004TABLE 1-7 Sun Fire V60x Server Replaceable Components Component Part NumberCPU/Heatsink Kit• Optero

Chapter 1 Introduction to the Sun Fire V20z Server 1-131.7 Integrated MirroringWith traditional mirroring (or RAID1), a drive has its data duplicated

1-14 Sun Fire V20z Server User Guide • March 2004

2-1CHAPTER2Powering On and Configuring the ServerThis chapter contains instructions on powering up and configuring the server BIOS. Before powering on t

2-2 Sun Fire V20z Server User Guide • March 2004Follow these steps to boot the server:1. Ensure that the AC power cord is plugged into the power conne

Chapter 2 Powering On and Configuring the Server 2-32.3 Escape Sequences for Remote Console TerminalIf you are accessing your Sun Fire V20z server usin

2-4 Sun Fire V20z Server User Guide • March 20042.4 BIOS Setup UtilityThe Basic Input Output System (BIOS) Setup utility is used to configure BIOS sett

Chapter 2 Powering On and Configuring the Server 2-52.4.1 Main MenuTABLE 2-2 shows the options that are available from the BIOS Main menu.TABLE 2-2 BI

iii Contents Preface vii1. Introduction to the Sun Fire V20z Server 1–1 1.1 Applications 1–21.2 Features 1–21.3 Server Management 1–31.3.1 Service Pr

2-6 Sun Fire V20z Server User Guide • March 2004Primary MasterPrimary SlaveSecondary MasterSet the parameters of the IDE Primary Master/Slave and IDE

Chapter 2 Powering On and Configuring the Server 2-72.4.2 Advanced MenuTABLE 2-3 shows the options that are available from the Advanced menu.TABLE 2-3

2-8 Sun Fire V20z Server User Guide • March 2004Chipset Configuration Caution: Don’t change the settings unless you are sure of what you are doing. Set

Chapter 2 Powering On and Configuring the Server 2-9• Bank Interleave: If set to Auto, bank interleaving is enabled if the memory size and type match.

2-10 Sun Fire V20z Server User Guide • March 2004I/O Device ConfigurationOptions for peripheral menu. Options include:• PS/2 Mouse: Disabled prevents a

Chapter 2 Powering On and Configuring the Server 2-11PCI ConfigurationSetup items for configuring the specific PCI device Slot #1 or Slot #2:• Option ROM

2-12 Sun Fire V20z Server User Guide • March 20042.4.3 Security MenuTABLE 2-4 shows the options that are available from the BIOS Security menu.• Flow

Chapter 2 Powering On and Configuring the Server 2-132.4.4 Power MenuTABLE 2-5 shows the options that are available from the BIOS Power menu.Set User P

2-14 Sun Fire V20z Server User Guide • March 20042.4.5 Boot MenuTABLE 2-6 shows the options that are available from the BIOS Boot menu. To change the

Chapter 2 Powering On and Configuring the Server 2-152.4.7 Quick Boot FeatureThe QuickBoot feature, which disables BIOS memory tests, defaults to disab

iv Sun Fire V20z Server User Guide • March 2004 2.4 BIOS Setup Utility 2–42.4.1 Main Menu 2–52.4.2 Advanced Menu 2–72.4.3 Security Menu 2–122.4.4 Pow

2-16 Sun Fire V20z Server User Guide • March 20042.5 Booting to a USB Diskette DeviceOnly one diskette device is bootable on the Sun Fire V20z server.

3-1CHAPTER3Troubleshooting and DiagnosticsBefore troubleshooting your specific server problem, collect the following information: What events occurred

3-2 Sun Fire V20z Server User Guide • March 20043.1 Preventative TroubleshootingCreating and following procedures can help prevent problems and make t

Chapter 3 Troubleshooting and Diagnostics 3-3 Most problems occur when something in the server has changed. When making changes to your server, follo

3-4 Sun Fire V20z Server User Guide • March 20043.2.2 Internal Visual InspectionTo visually inspect the internal system, follow these steps:Note – Be

Chapter 3 Troubleshooting and Diagnostics 3-53.3 Troubleshooting UtilityYou can also use the Troubleshooting Dump Utility (TDU), which captures the fo

3-6 Sun Fire V20z Server User Guide • March 20043.4.1 Mounting the Diagnostics TestsBefore running the Sun Fire V20z diagnostics tests, you need to mo

Chapter 3 Troubleshooting and Diagnostics 3-7You can begin running diagnostics on the service processor while the platform diagnostics are loading. Yo

3-8 Sun Fire V20z Server User Guide • March 2004fan speed.fan5 CPU 0 fan 1fan speed.fan6 CPU 0 fan 2memory adjacency.allDimms All DIMMsmemory dataline

Chapter 3 Troubleshooting and Diagnostics 3-9slag toggleLED.PCI-1 PCI 1 toggle LEDslag toggleLED.Power-Supply Power supply toggle LEDstorage long.ATA0

Contents v 4.4.1 I/O Board 4–54.4.2 PCI Card 4–64.4.2.1 To Install a New PCI Card 4–64.4.2.2 To Remove an Existing PCI Card 4–74.4.3 SCSI Hard Disk D

3-10 Sun Fire V20z Server User Guide • March 20043.4.4 Running Diagnostic TestsWhen running tests, you can choose to execute all tests or specify a sp

Chapter 3 Troubleshooting and Diagnostics 3-11To run the diagnostics tests, type the following command:# diags run tests optionWhere the option is on

3-12 Sun Fire V20z Server User Guide • March 2004The following is an example of two passed test cases and one failed test case:3.4.6 Stopping TestsTo

4-1CHAPTER4Maintaining the ServerThis chapter describes how to add, replace and configure components in the Sun Fire V20z server after it has been set

4-2 Sun Fire V20z Server User Guide • March 20044.1 Tools and Supplies Needed #2 crosshead screwdriver Antistatic wrist strap (recommended) Alcohol

Chapter 4 Maintaining the Server 4-34.3 Locations of ComponentsRefer to Figure 4-1 to locate components before performing the remove and replace proce

4-4 Sun Fire V20z Server User Guide • March 20044.4 Customer Replaceable Unit (CRU) ProceduresThe following components are customer replaceable: I/O

Chapter 4 Maintaining the Server 4-54.4.1 I/O BoardFollow these steps to remove and replace the I/O board:1. Turn off the system, including any attach

4-6 Sun Fire V20z Server User Guide • March 20044.4.2 PCI CardThe following procedure describes how to add or replace a PCI card. 1. Turn off the syst

Chapter 4 Maintaining the Server 4-7FIGURE 4-5 PCI Card Slot Cover4. Remove the card riser assembly from the PCI card connector on the motherboard. 5

vi Sun Fire V20z Server User Guide • March 2004 C.2 diags get tests C–4C.3 diags run tests C–5C.4 diags start C–7C.5 diags terminate C–8

4-8 Sun Fire V20z Server User Guide • March 20044.4.3 SCSI Hard Disk Drive and CarrierThe following procedure describes how to remove and replace a SC

Chapter 4 Maintaining the Server 4-94.4.3.1 Replacing a Hard Disk Drive in a Carrier1. Withdraw the carrier from the server as previously described.2.

4-10 Sun Fire V20z Server User Guide • March 20044.4.4 SCSI BackplaneThe following procedure describes how to replace the SCSI backplane. 1. Turn off

Chapter 4 Maintaining the Server 4-115. Remove the center air baffle. FIGURE 4-11 Removing the Center Air Baffle6. Remove the second processor fan from

4-12 Sun Fire V20z Server User Guide • March 20048. Disconnect the 5-pin power cable, the small flat cable, and the 68-pin ribbon signal cable from the

Chapter 4 Maintaining the Server 4-13Note – When reinstalling the SCSI backplane, ensure that the jumper is installed as shown in Figure 4-16. FIGURE

4-14 Sun Fire V20z Server User Guide • March 20044.4.5 CD-ROM/DVD/Floppy Disk Drive AssemblyThe following procedure describes how to replace the CD-RO

Chapter 4 Maintaining the Server 4-155. Unfasten the single screw securing the CD-ROM/DVD/Floppy Disk Drive assembly to the chassis (see Figure 4-19).

4-16 Sun Fire V20z Server User Guide • March 20044.4.6 Operator Panel Board and DisplayThe following procedure describes how to replace the Operator P

Chapter 4 Maintaining the Server 4-176. Unfasten the ribbon cable connecting the operator panel board to the motherboard.Caution – Use care with the s

vii Preface How This Book is Organized Chapter 1 contains an overview of the Sun Fire V20z server.Chapter 2 contains information on how to power on t

4-18 Sun Fire V20z Server User Guide • March 20044.4.7 Power SupplyThe following procedure describes how to replace the power supply. 1. Turn off the

Chapter 4 Maintaining the Server 4-195. Disconnect the three power supply cables from the motherboard.FIGURE 4-25 Disconnecting the Power Supply Cabl

4-20 Sun Fire V20z Server User Guide • March 20044.4.8 Cooling FansThe following procedure describes how to replace a cooling fan. 1. Press the power

Chapter 4 Maintaining the Server 4-216. Unplug the fan’s power connector from the motherboard.FIGURE 4-29 Removing the Cooling Fans7. Pull the fan st

4-22 Sun Fire V20z Server User Guide • March 20044.4.9 Memory Voltage Regulator ModulesThe following procedure describes how to replace a memory volta

Chapter 4 Maintaining the Server 4-234.4.10 CPU Voltage Regulator ModulesThe following procedure describes how to remove and replace a CPU voltage reg

4-24 Sun Fire V20z Server User Guide • March 2004To replace a CPU VRM:1. Press the new VRM into the empty socket until it snaps into place, ensuring

Chapter 4 Maintaining the Server 4-254.4.11 Memory ModulesThe following procedure describes how to remove and replace memory modules. To remove a mem

4-26 Sun Fire V20z Server User Guide • March 2004To install a memory module:1. Ensure that the memory module socket’s ejectors are open (rotated outw

Chapter 4 Maintaining the Server 4-274.4.12 System BatteryThe system battery is a 3.0-volt standard 20 mm Lithium coin-cell battery. You may need to r

viii Sun Fire V20z Server User Guide • March 2004 Shell Prompts Typographic Conventions Shell Prompt C shell machine-name % C shell superuser machi

4-28 Sun Fire V20z Server User Guide • March 20044. Remove the system battery by sliding it back and prying it from the holder. FIGURE 4-37 Removing

Chapter 4 Maintaining the Server 4-294.4.13 Cable KitThe following procedure describes how to remove and replace the following cables:1. Five-pin cabl

4-30 Sun Fire V20z Server User Guide • March 2004The two halves of the 5-pin SCSI backplane power cable connector (1) are secured with a hook. The 68-

Chapter 4 Maintaining the Server 4-314.4.14 CPUsThe following procedure describes how to replace a CPU. 4.4.14.1 Removing a Heatsink and CPU1. Turn of

4-32 Sun Fire V20z Server User Guide • March 20045. Unfasten the two securing screws and remove the heatsink securing clip. FIGURE 4-43 Removing the

Chapter 4 Maintaining the Server 4-334.4.14.2 Installing a CPU and Heatsink1. Unpack the new CPU. Caution – Observe the appropriate ESD precautions.2.

4-34 Sun Fire V20z Server User Guide • March 200410. Ensure the foam strip under the heatsink area is intact and has not been removed, loosened, or da

Chapter 4 Maintaining the Server 4-354.4.15 Super CRUThe Super CRU is a chassis containing all of the system components, except those designated as cu

4-36 Sun Fire V20z Server User Guide • March 2004 Memory Modules (1-8) CPUs and Heatsinks (1-2)Note – You must remove the center air baffl e (with th

A-1APPENDIXASystem SpecificationsTo obtain maximum reliability and performance, install your Sun Fire V20z server into a proper environment and ensure

Preface ix Related Documentation Accessing Sun Documentation You can view, print, or purchase a broad selection of Sun documentation, including local

A-2 Sun Fire V20z Server User Guide • March 2004A.2 Power SpecificationsA.3 Environmental SpecificationsTABLE A-2 Sun Fire V20z Server AC Input Specific

B-1APPENDIXBBIOS POST CodesTypically, the BIOS displays warning or error messages on the video display in the event of hardware or configuration errors

B-2 Sun Fire V20z Server User Guide • March 20040E Initialize I/O component0F Initialize the local bus IDE10 Initialize power management11 Load alter

Appendix B BIOS POST Codes B-341 Initialize extended memory for RomPilot42 Initialize interrupt vectors45 POST device initialization46 Check ROM copyr

B-4 Sun Fire V20z Server User Guide • March 20046B Load custom defaults (optional)6C Display shadow area message6E Display possible high address for U

Appendix B BIOS POST Codes B-598 Search for option ROMs 99 Check for SMART drive (optional)9A Shadow option ROMs9C Set up power management 9D Initiali

B-6 Sun Fire V20z Server User Guide • March 2004TABLE B-2 shows the POST codes for the boot block in Flash ROM.C2 Initialize error loggingC3 Initiali

Appendix B BIOS POST Codes B-7EC Initialize Memory type ED Initialize Memory size EE Shadow Boot BlockEF System memory test F0 Initialize interrupt ve

B-8 Sun Fire V20z Server User Guide • March 2004

C-1APPENDIXCDiagnostics CommandsYou can use the diags subcommands shown in TABLE C-1 to manage diagnostics tests:Note – Every command returns a return