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Sun Microsystems SUN STOREDGETM 5310 NAS manuals

Owner’s manuals and user’s guides for Computers Sun Microsystems SUN STOREDGETM 5310 NAS.
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Sun microsystems SUN STOREDGETM 5310 NAS User Manual (382 pages)


Brand: Sun-microsystems | Category: Computers | Size: 3.44 MB |

 

Table of contents

Sun StorEdge

1

5310 NAS

1

Troubleshooting Guide

1

Contents

3

Contents v

5

Contents vii

7

Who Should Use This Book

16

How This Manual is Organized

16

Typographic Conventions

16

Related Documentation

17

Ordering Sun Documents

17

Sun Welcomes Your Comments

18

Troubleshooting Overview

19

1.3 Troubleshooting Tools

21

1.6.2.3 Collect general data

28

1.6.2.4 Collect specific data

28

Software compatibility issues

29

1.6.2.7 Security Issues

30

User access token

31

Proc filesystem

32

Network trace

32

Client and Server data

33

Duplication instructions

33

List of Adapters

34

Routing Table

34

1.6.2.10 Performance Issues

35

1.6.3 Log Error Messages

37

1.6.4 SYSLOG

37

Time/date Severity

38

LCD Display and syslog

38

UPS Subsystem Errors

40

UPS Error Messages

41

File System Errors

42

PEMS Events

42

PEMS Error Messages

43

1.7 Maintenance Precautions

44

1.8.0.1 Grounding Procedure

45

1.8.0.2 Static Electricity

45

NAS Head

47

2.2.1.1 Checklist

48

2.2.2 Resetting the Server

49

Index to Problems

50

Problems Starting Up

51

Server Does Not Power On

51

Bootup Beep Codes

52

Power-On Self-Test (POST)

53

Operating System not found

54

2.2.3.5 Problems with Network

55

In Tools

56

2.4 Diagnosing System Errors

56

2.5 LEDs and Pushbuttons

57

Server LEDs

58

2.5.1.1 Front Panel LEDs

59

Front Panel LEDs

60

Front Panel Pushbuttons

61

2.5.2 Rear Panel LEDs

62

Rear Panel LEDs

63

Critical Condition

64

Non-Critical Condition

65

Degraded Condition

65

Power Supply Status LEDs

66

(Redundant Power Supplies)

66

Chapter 2 NAS Head 2-21

67

2.5.6 System ID LEDs

69

2.6 Power-On Self Test (POST)

70

Chapter 2 NAS Head 2-25

71

2.6.2 POST Error Beep Codes

73

BMC-Generated POST Beep Codes

74

Chapter 2 NAS Head 2-29

75

BIOS Recovery Beep Codes

76

Examples of POST LED Coding

77

Chapter 2 NAS Head 2-33

79

Diagnostic LED Decoder

80

Chapter 2 NAS Head 2-35

81

2.7 OS Operations

82

Chapter 2 NAS Head 2-37

83

2.7.3 Upgrades

84

2.7.5 Proc filesystem

85

5310 NAS

86

The Update Software Panel

87

Sun StorEdge 5310 NAS

88

2.11 CIFS/SMB/Domain

89

Cannot join Windows Domain

90

Chapter 2 NAS Head 2-45

91

Chapter 2 NAS Head 2-47

93

Controller

95

User maps are incorrect

97

Chapter 2 NAS Head 2-53

99

Chapter 2 NAS Head 2-55

101

Chapter 2 NAS Head 2-57

103

Chapter 2 NAS Head 2-59

105

Can’t create new DTQ

106

2.12 NFS Issues

107

Windows Domain mode)

109

Workgroup mode)

110

Windows. (Or vice versa.)

110

Chapter 2 NAS Head 2-65

111

2.13 Network Issues

112

Chapter 2 NAS Head 2-67

113

Chapter 2 NAS Head 2-69

115

2.14 File System Issues

116

Can’t write to file system

117

Can’t delete checkpoints

119

2.15 Drive Failure Messages

120

Log message: LUN critical

121

Email alert: LUN critical

121

Can’t delete a file

123

Web GUI login failure

125

Chapter 2 NAS Head 2-81

127

Chapter 2 NAS Head 2-83

129

Log message: Low Battery

131

UPS Messages

131

Status LED Indicators

133

2.20 Backup Issues

134

Chapter 2 NAS Head 2-89

135

Tape library not recognized

136

Chapter 2 NAS Head 2-91

137

2.23 CIFS/SMB/Domain Issues

138

Chapter 2 NAS Head 2-93

139

How do I create SMB shares?

140

Chapter 2 NAS Head 2-95

141

Chapter 2 NAS Head 2-97

143

■ MAP_NONE—No Mapping

144

Chapter 2 NAS Head 2-99

145

Chapter 2 NAS Head 2-101

147

Chapter 2 NAS Head 2-103

149

2.24 NIS/NIS+ Issues

150

Chapter 2 NAS Head 2-105

151

What is port aggregation?

152

Chapter 2 NAS Head 2-107

153

What is IP aliasing?

154

How do I set up IP aliasing?

154

2.26 Quota Configuration

155

Chapter 2 NAS Head 2-111

157

Chapter 2 NAS Head 2-113

159

How do I disable quotas?

160

2.27 Checkpoint Configuration

161

How do I set up checkpoints?

162

Chapter 2 NAS Head 2-117

163

How do I disable checkpoints?

164

Chapter 2 NAS Head 2-119

165

How do I create a volume?

166

Chapter 2 NAS Head 2-121

167

Chapter 2 NAS Head 2-123

169

2.30 NFS Issues

170

Chapter 2 NAS Head 2-125

171

Chapter 2 NAS Head 2-127

173

Chapter 2 NAS Head 2-129

175

How do I set up SMTP (email)?

176

Chapter 2 NAS Head 2-131

177

How do I set up NTP or RDATE?

179

Chapter 2 NAS Head 2-135

181

Chapter 2 NAS Head 2-137

183

Chapter 2 NAS Head 2-139

185

Chapter 2 NAS Head 2-141

187

Chapter 2 NAS Head 2-143

189

StorEdge?

191

2.33 Macintosh Connectivity

192

Chapter 2 NAS Head 2-147

193

2.35.1 SCSI ID Settings

194

2.36 StorEdge File Replicator

195

Data Distribution

196

Chapter 2 NAS Head 2-151

197

Configuration

198

Mirror Promoted on host

199

Waiting on host, link is down

199

Storage Arrays

201

3.1.1.2 Controllers

202

3.1.1.3 Controller Battery

202

3.1.1.4 Controller Memory

203

3.1.1.5 Drives

204

3.1.1.6 Fans

205

3.1.1.7 Power Supplies

206

3.1.1.9 Tray ID Switch

207

3.1.2 Using the Array

208

3.1.2.2 Turning On the Power

209

Power Supply Switches

210

Chapter 3 Storage Arrays 3-11

211

■ Yes - Go to step 6

212

■ No - Go to step 5

212

Chapter 3 Storage Arrays 3-13

213

Chapter 3 Storage Arrays 3-15

215

Chapter 3 Storage Arrays 3-17

217

Chapter 3 Storage Arrays 3-19

219

Alarm Mute Button

220

Chapter 3 Storage Arrays 3-21

221

■ Yes - Go to step 4

222

■ Yes - Go to step 7

222

Chapter 3 Storage Arrays 3-23

223

Chapter 3 Storage Arrays 3-25

225

■ A fan failures

226

■ A blocked air vent

226

Chapter 3 Storage Arrays 3-27

227

Chapter 3 Storage Arrays 3-29

229

Setting the Tray ID Switch

230

3.3.1 Upgrade Requirements

231

3.3.1.1 Upgrade Methods

232

Replace One Drive at a Time

233

Chapter 3 Storage Arrays 3-35

235

Chapter 3 Storage Arrays 3-37

237

Chapter 3 Storage Arrays 3-39

239

Chapter 3 Storage Arrays 3-41

241

■ Yes - Go to step 14

242

Chapter 3 Storage Arrays 3-43

243

Enterprise Management Window

245

Array Management Window

245

Device Tree

247

Device Table

248

Chapter 3 Storage Arrays 3-49

249

Array Management Window Tabs

250

Array Management Window Menus

252

Chapter 3 Storage Arrays 3-53

253

Toolbar Button Description

254

Menu Description

254

3.3.6.4 Protecting Your Data

255

3.3.6.5 Software Redundancy

255

Volume Copy

256

Remote Volume Mirroring

256

Snapshot Volumes

256

Chapter 3 Storage Arrays 3-57

257

RAID Level Configurations

258

3.3.6.7 Hardware Redundancy

260

Hot Spare Drives

261

Background Media Scan

261

Channel Protection

262

3.3.6.9 Password Protection

263

Volume Groups

265

3.3.6.12 Standard Volumes

266

Chapter 3 Storage Arrays 3-67

267

3.3.6.13 Mappings View

268

Mappings View Tab

269

Volume-to-LUN Terminology

269

Chapter 3 Storage Arrays 3-73

273

3.3.6.15 Heterogeneous Hosts

274

Heterogeneous Hosts Example

275

Chapter 3 Storage Arrays 3-77

277

Data Replication

281

Chapter 3 Storage Arrays 3-83

283

Storage Array Health

284

Storage Array Status Icons

285

Event Monitor

286

Event Monitor Configuration

287

Event Monitor Example

288

Chapter 3 Storage Arrays 3-89

289

Problem Notification

290

Chapter 3 Storage Arrays 3-91

291

Recovery Guru Window Example

293

Chapter 3 Storage Arrays 3-95

295

1. Start the SMclient

296

Chapter 3 Storage Arrays 3-97

297

3.5 Updating ESM Firmware

299

StorEdge File Replicator

301

Standard Terms

302

4.1.1 Real-time Mirroring

303

Write ordering on the Mirror

305

4.1.4 Mirroring Variations

307

4.1.4.2 One-to-Many Mirroring

308

4.2 Operational State

309

4.2.1 Mirror Creation

310

4.2.2 Mirror Replication

311

4.2.3 Mirror Sequencing

312

Clustering

315

Checkpoints/Snapshots

317

6.1.2 Checkpoint Lifecycle

319

6.1.2.2 Active Checkpoint

320

6.1.2.4 Checkpoint Deletion

325

After Deleting ckpti+1

326

6.1.2.5 Checkpoint Scheduling

327

Accessing Checkpointed Data

328

Accessing .chkpnt in UNIX

329

Compatibility Issues

330

6.1.4 StorEdge cp Command

333

7.1 Tools and Supplies Needed

337

Removing the Cover

339

7.6 NAS Head FRU Replacement

340

Procedures

340

7.6.1 Opening the Front Bezel

341

7.6.2 Memory

342

7.6.3 Power Supply Unit

343

Replacing the Power Supply

344

7.6.4 Fan Module

345

Removing the Fan Module

346

7.6.6 Gigabit Ethernet Card

349

7.6.9 LCD Display Module

353

7.6.10 Flash Disk Module

354

The Flash Disk

356

Flash Disk

356

7.6.11 System FRU (Super FRU)

358

7.7.1 Replacing a Controller

359

7.7.1.2 Procedure

360

■ Yes - Go to step 12

362

7.7.2.1 Tools and Equipment

365

7.7.2.2 Procedure

366

■ Yes - Go to step 18

371

■ No - Go to step 21

371

7.7.3 Replacing a Drive

372

■ Yes - Go to step 3

373

Replacing a Drive

374

7.7.4 Replacing a Fan

375

Replacing a Fan

376

7.7.5.1 Tools and Equipment

377

7.7.5.2 Procedure

377

Replacing a Power Supply

379

7.7.6.1 Tools and Equipment

380

7.7.6.2 Procedure

380

Replacing an SFP Transceiver

381

■ No - Go to step 18

382




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